More than any other thing, clients are always concerned about their data privacy. Most of the clients do not trust companies with their data. New research recently released by Park associates shows that 79% of clients in the US are always concerned about their data security.
Most companies store sensitive information about the clients in their systems. The information is used to identify the customers. However, if this knowledge falls into the wrong hands, it can lead to losing your customer's trust, and you may end up in court. Here are some indispensable strategies that will aid in keeping your client's data secure.
Customers want to know the way their data are collected, used, and secured. For the customers to trust you, there is a need to be transparent about how you keep their privacy safe. Ensure always to have a plan to protect their data. Updating the clients regularly about their security and how they can opt out from data collection is essential.
2. Take Stock
Data security begins from monitoring client's data for threats. Know what the data you have contains and where the data is stored. Knowing what you have is vital to keeping them safe. Monitoring this data is a way of staying ahead of potential cyber threats.
You can always do auditing to enable you to know what is going on with your data. An example of this is the Health Insurance Portability and Accountability Act, HIPAA audit checklist done by the US Department of Health.
This audit reviews how an organization uses and secures the electronic health data it holds. It complies with the HIPAA security rules, and when any violation is found, it attracts a hefty amount of fine.
3. Test Your System
It is prudent if you put in place a plan which enables you to check your system regularly. The latter can include some mock attacks for you to identify how your employees and the system react in case of an actual attack.
Additionally, testing helps identify weaknesses that allow you to make changes and correct the flaws before actual attacks occur.
Your data securities strategies must comply with the regulations put in place to secure client's privacy. Companies should always be prepared for whatever case may happen. Staying compliant will help you avoid heavy fines and make the clients aware that you are protecting their data. Doing so will gain your client's trust with their data.
5. Regular Updates
Making cybersecurity strategies once does not mean you are done for good. With the dynamic technology, hackers come up with new ways to attack your system, and thus you need to adapt. Updating your system and software to the latest version increases your chances of securing your customer's data.
In addition, the regular update enables the system also to counteract the emerging threats. It is imperative to always look for potential attacks rather than adapting to the current ones.
6. Scale Down
If you do not need to use sensitive client data, do not keep them. As long as the data is necessary, it would be best to keep it. Use the "principle of least privileged" when scaling down your data. It means that you should have access to data that is needed to do a particular job only.
Suppose there is data that you must keep for some reason. Identify how long you will need to keep it and secure and dispose of the data when you don't need it anymore.
7. Locking The Data
How you store your data is most crucial to ensure they are secure. You can protect physical data by having security cameras on the storage facility, an alert employee to keep an eye on it, or even lock doors.
Identifying computer systems with sensitive data is always essential. Provide passwords and authentication to access them. In addition, you should install firewalls to prevent attacks when your computer is connected to the internet.
Security of clients, mainly when it comes to their data, is crucial. There is a need to have robust and comprehensive data security strategies in place to ensure your client's data is safe from cyber-attacks to gain their trust.